AN
Aurora N

1 reviews | Active since Jun 2020

02 Apr 2024, 07:21

Foneyam is nonsense

This foneyam contract is nonsense an agent did not tell me that it's a rental she said after 12 months I can now own the phone now I have to pay an extra fee again for owning the phone.

0
Replies (1)
Foneyam
Foneyam's reply19 Sept 2024, 09:33
Official
Hello Aurora                                                                                                                                                                                     

Thank you for getting in touch with us to raise your concern.
                                                                                                                                                                                               
FoneYam is a rental product. At the end of your rental period, you have the first option to purchase the device at fair market value or alternatively return the device to a store. This information was disclosed during your application.  

Our attempts to reach you telephonically have been unsuccessful therefore we have reached out to you via email.                   
                                                                                                                                                                          
Sincerely                                                                                         
FoneYam Customer Services