Foneyam is **** and I would not recommended any soul on earth to take out a phone from them

send what has been requested numerous times my statement and call recording to provide to my legal team. The public need to know of how *********** nd rude your team is well ****ming us at the same time

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My device has been locked since August 2024, yet I’m now being told my account is in arrears for the months of January and February 2025.

It's incredibly frustrating that your team is quick to inform me about what I owe but completely avoids addressing the root cause of the issue – why my device has been locked for over six months without any clear explanation.

I need a detailed explanation as to why my device was locked back in August 2024 and has remained inaccessible to me ever since. Until this core issue is resolved, I am not in a position to discuss any further payments.

Please address this matter urgently and provide the necessary clarity.

Latest update:
They don’t provide clients with statements, which is suspicious and raises serious concerns. I’ve requested my call records since they’re supposed to be recorded, but guess what? They don’t provide those either—probably because they don’t even record them. Right now, I’m going back and forth with Chantel Jurries and Brittany Losper.

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every interaction I will be posting here on HELLO PETER so that the public can see and make an informed decision before dealing with this company, I will be posting all updates on social media platforms and tagging you company so the public may know and be aware of this **** run by FoneYam

My device has been locked since August, September, October, November, and December of 2024. Despite the device still being locked, the company claims the reason is non-payment from January to February 2025. However, they cannot provide a clear explanation for why it is locked, but they insist I need to make a payment.

Avoid this company – it’s a ****!

Here’s the response I received when I questioned why my device was locked:

"Thank you for contacting us.
Kindly note we have received the screenshots.
Please be aware that you are two months behind on payments for January and February 2025.
If you fail to make the payment on time, your device will remain locked until the payment is made.
This means you won’t be able to make calls, send texts, or access data.
Only emergency calls and calls to the FoneYam contact center will be allowed if your device is locked.
Please note your device is locked due to non-payment.
You will receive feedback within 48 working hours.
Kind regards."

This response is completely unacceptable. If you're considering a contract with them, do not engage with these ****mers. They demand payment for services they fail to provide.

One suggestion if you're already under contract: simply take the device, wipe it clean, and throw away the SIM card. This contract is not tied to your credit score, so there will be no negative judgment. **** the ****mers!

Anyone who needs advice on this, feel free to email me at ***. I’ll gladly assist in navigating this issue and help expose this ******** company.

lol you guys are ridicules; you called yesterday, and I notified you to call me back at a specific time due to me being busy and you did not.

At this Point I could not care no more due to your poor service and I have speared it across all social media platforms I could find you and have advice other user how to bypass your useless system