mM
mohau M

1 reviews | Active since Jan 2024

27 Feb 2025, 10:20

FONEYAM IS A **** , LET IT TREND

I WAS SOLD A PHONE AT AKERMANS IN RANDFONTEIN TAMBOTIE MALL BY A SALES REP OF FONEYAM , TELLING ME HOW GREAT THE PHONE WAS , IN DECEMBER JUST BEFORE CHISTMAS THEN ON THE 27 DECEMBER I WAS STILL UNDER 7DAYS WARANTY I`M TOLD THAT I CAN NT CHANGE THE PHONE ,OFWHICH I`M NOT HAPPY WITH IT IT`S SLOW IT FREEZES MIND YU I HAVE TO KEEEP ON PAYING FOR THE PRODUCT THAT I`M NOT HAPPY WITH , THE STAFF OF TAMBOTIE AKERMANS ARE ALSO CLULESS ABOUT HOW THE FONEYAM COMPANY WORKS, AND THE SALES MAN WAS NOWHERE TO BE FOUND, PLEASE ADVISE

0
Replies (4)
Foneyam
Foneyam's reply27 Feb 2025, 12:15
Official
Hello Mohau ,                                                                                                                                                                                      

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Services
mM
mohau M's update27 Feb 2025, 12:40
Reviewer Update
LETS TALK ON THIS PLATFORM BECAUSE WE SPOKE FOR A LONG TIME IN PRIVATE WITH NO SOLUTION,
GIVE ME A NEW WORKING PHONE OR PAY BACK THE MONEY
Foneyam
Foneyam's reply27 Feb 2025, 17:03
Official
Hello Mohau ,                                                                                                                                                                                      

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
As per our telecoms, we will look into the matter and escalate to the relevant department for further assistance.
                                                                                                                          
Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply05 Mar 2025, 14:46
Official
Hello  Mohau,  

As per our telecoms, we can confirm that your query has been resolved based on the information shared. 

Thank you for affording us the opportunity to assist.

Sincerely                                                                                         FoneYam Customer Service