Foneyam is a ****.

What those sales people are doing or saying is not the same with the people whom work in customer service. I bought a phone in February and I explained this to the person who helped me take the phone. I told him that I'm not permanently working but I want a phone that I can finish paying with 6 months this guy agreed and said it's possible I then took the phone. After a few weeks I called the customer service and wanted them to clarify all the questions I had they told me that the is no way I can pay for six months what they can do is to around off the all the money I need to pay and cancel the contract and I will have to pay that money with the period of 20 days mind you I have to pay R5000 for a R2900 phone. I lost my Job then I called them to let them know and they asked that I should provide affidavit bank statements and UI19 I did that every things was going well I did a claim of loss of Income on the 15th of May 2025 and it took so time. After 2 months of not paying this morning I got a reminder that I need to settle the payment for this month I called the customer service and they told me they can't help me I need to call the insurance company I did that and the insurance told me that my claim was rejected and mind you they never communicated this with me i only found out about it this morning. I'm writing this because it is stressful I'm not working and they are demanding the payment or else they will lock the phone I'm really disappointed because if only I knew that it was going to come to this point I wasn't going to even take that phone and the agents at the customer service are very rude