ND
Nepo D
1 reviews | Active since Mar 2020
19 Jul 2024, 04:36
Foneyam is a ****
Their sales **** to us that after 12 months the phone belongs to you.I just found out now that I'm renting a phone 😏😏.It's worth 3500 after 12 I would have paid +4200 and yet I have return it back to pep store.
I feel so betrayed
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Foneyam's replyOfficial
13 Sept 2024, 17:08Hello Nepo,
Please accept our apology for the delayed response.
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires customers to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments.
At the end of your rental period, you have the first option to purchase the device at fair market value or alternatively return the device to a PEP or Ackermans store.
This information is shared during the application process.
We have reached out to you telephonically and you confirmed that based on the information we provided, you are comfortable to continue with your rental contract.
Sincerely
FoneYam Customer Services
Please accept our apology for the delayed response.
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires customers to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments.
At the end of your rental period, you have the first option to purchase the device at fair market value or alternatively return the device to a PEP or Ackermans store.
This information is shared during the application process.
We have reached out to you telephonically and you confirmed that based on the information we provided, you are comfortable to continue with your rental contract.
Sincerely
FoneYam Customer Services
Foneyam's reply13 Sept 2024, 17:08
Official
Hello Nepo,
Please accept our apology for the delayed response.
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires customers to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments.
At the end of your rental period, you have the first option to purchase the device at fair market value or alternatively return the device to a PEP or Ackermans store.
This information is shared during the application process.
We have reached out to you telephonically and you confirmed that based on the information we provided, you are comfortable to continue with your rental contract.
Sincerely
FoneYam Customer Services
Please accept our apology for the delayed response.
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires customers to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments.
At the end of your rental period, you have the first option to purchase the device at fair market value or alternatively return the device to a PEP or Ackermans store.
This information is shared during the application process.
We have reached out to you telephonically and you confirmed that based on the information we provided, you are comfortable to continue with your rental contract.
Sincerely
FoneYam Customer Services