ND
Ntswaki D
1 reviews | Active since Mar 2026
25 Mar 2026, 02:31
Foneyam claims
I'm not happy with their services.I made a claim on the 5th of March till today I haven't received any feedback from them yet I submitted all the required documents.My neighbor made a claim after me but they were able to respond him while I'm still waiting, which is not fair. @foneyam please contact me on this number *** so that you can explain what's taking so long.
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
25 Mar 2026, 17:19Hi Ntswaki,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
Foneyam's reply25 Mar 2026, 17:19
Official
Hi Ntswaki,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
Foneyam's replyOfficial
26 Mar 2026, 16:43 Hi Ntswaki,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
Foneyam's reply26 Mar 2026, 16:43
Official
Hi Ntswaki,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
ND
Ntswaki D's updateReviewer Update
02 May 2026, 03:25I'm not really happy with what they did to me at ackermans people that work for foneyam. Yesterday I went to claim my lost cellphone & pay the remaining balance, they made me pay for the remaining balance first before they could give me the phone since the claim was approved. So when they were supposed to give me the phone they told me stories that ii didn't even understand so i didn't get the phone instead they made me join the contract again. I'm not happy for real so now I must start paying again whilst I was just the to claim my phone since the claim was approved.
ND
Ntswaki D's update02 May 2026, 03:25
Reviewer Update
I'm not really happy with what they did to me at ackermans people that work for foneyam. Yesterday I went to claim my lost cellphone & pay the remaining balance, they made me pay for the remaining balance first before they could give me the phone since the claim was approved. So when they were supposed to give me the phone they told me stories that ii didn't even understand so i didn't get the phone instead they made me join the contract again. I'm not happy for real so now I must start paying again whilst I was just the to claim my phone since the claim was approved.
ND
Ntswaki D's updateReviewer Update
02 May 2026, 03:33I'm not working anymore so I can't afford to pay for this new contract phone all I need is for them to give me the phone that I was going to claim.
ND
Ntswaki D's update02 May 2026, 03:33
Reviewer Update
I'm not working anymore so I can't afford to pay for this new contract phone all I need is for them to give me the phone that I was going to claim.
ND
Ntswaki D's updateReviewer Update
05 May 2026, 10:13I'm not really happy with what they did to me at ackermans people that work for foneyam. Yesterday I went to claim my lost cellphone & pay the remaining balance, they made me pay for the remaining balance first before they could give me the phone since the claim was approved. So when they were supposed to give me the phone they told me stories that ii didn't even understand so i didn't get the phone instead they made me join the contract again. I'm not happy for real so now I must start paying again whilst I was just there to claim my phone since the claim was approved.
I don't want to pay for another phone, ii want the phone that ii was going to claim.
I don't want to pay for another phone, ii want the phone that ii was going to claim.
ND
Ntswaki D's update05 May 2026, 10:13
Reviewer Update
I'm not really happy with what they did to me at ackermans people that work for foneyam. Yesterday I went to claim my lost cellphone & pay the remaining balance, they made me pay for the remaining balance first before they could give me the phone since the claim was approved. So when they were supposed to give me the phone they told me stories that ii didn't even understand so i didn't get the phone instead they made me join the contract again. I'm not happy for real so now I must start paying again whilst I was just there to claim my phone since the claim was approved.
I don't want to pay for another phone, ii want the phone that ii was going to claim.
I don't want to pay for another phone, ii want the phone that ii was going to claim.