K
Kgosimang
1 reviews | Active since Jun 2021
26 Feb 2026, 10:02
Foneyam claims
My phone was ****** and I called foneyam which they told me they have blocked the phone and I must get a police reference number and ITC which i did..last week friday on the 20th of February i managed to send an email to claims so I can get a new phone..till date I haven't received any response..kindly assist as no communication was made till date.
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
27 Feb 2026, 09:33Hello Kgosimang,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply27 Feb 2026, 09:33
Official
Hello Kgosimang,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
K
Kgosimang's updateReviewer Update
27 Feb 2026, 13:31Greetings
May you kindly call me at 15h00 on the ff numbers +***.
Sorry for the inconvenience
Regards
May you kindly call me at 15h00 on the ff numbers +***.
Sorry for the inconvenience
Regards
K
Kgosimang's update27 Feb 2026, 13:31
Reviewer Update
Greetings
May you kindly call me at 15h00 on the ff numbers +***.
Sorry for the inconvenience
Regards
May you kindly call me at 15h00 on the ff numbers +***.
Sorry for the inconvenience
Regards
Foneyam's replyOfficial
02 Mar 2026, 10:46Hello Kgosimang,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
Foneyam's reply02 Mar 2026, 10:46
Official
Hello Kgosimang,
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
K
Kgosimang's updateReviewer Update
03 Mar 2026, 17:35Hello.
I didn't receive any calls except for the other number. I am reachable currently to the 062 number .
Ill await your call at your convenience
Regards
I didn't receive any calls except for the other number. I am reachable currently to the 062 number .
Ill await your call at your convenience
Regards
K
Kgosimang's update03 Mar 2026, 17:35
Reviewer Update
Hello.
I didn't receive any calls except for the other number. I am reachable currently to the 062 number .
Ill await your call at your convenience
Regards
I didn't receive any calls except for the other number. I am reachable currently to the 062 number .
Ill await your call at your convenience
Regards
Foneyam's replyOfficial
04 Mar 2026, 14:24Hi Kgosimang,
As per the telephonic conversation we can confirm that the documents have been submitted to the relevant department for further review.
Kindy note that our claim department turnaround time is 1-30 days to receive an outcome of your claim application.
Based on the feedback shared the matter will me marked as resolved.
Regards,
Foneyam Customer Service
As per the telephonic conversation we can confirm that the documents have been submitted to the relevant department for further review.
Kindy note that our claim department turnaround time is 1-30 days to receive an outcome of your claim application.
Based on the feedback shared the matter will me marked as resolved.
Regards,
Foneyam Customer Service
Foneyam's reply04 Mar 2026, 14:24
Official
Hi Kgosimang,
As per the telephonic conversation we can confirm that the documents have been submitted to the relevant department for further review.
Kindy note that our claim department turnaround time is 1-30 days to receive an outcome of your claim application.
Based on the feedback shared the matter will me marked as resolved.
Regards,
Foneyam Customer Service
As per the telephonic conversation we can confirm that the documents have been submitted to the relevant department for further review.
Kindy note that our claim department turnaround time is 1-30 days to receive an outcome of your claim application.
Based on the feedback shared the matter will me marked as resolved.
Regards,
Foneyam Customer Service