LS
Lindokuhle S
1 reviews | Active since Dec 2025
31 Dec 2025, 11:10
Foneyam claimed ****** device
On 03 Dec I was on my way to work and I was approached by a car and the took my phone and on the same day I reported my phone ****** so I did everything the asked for and on 10 December I did email and my claim was cancelled and I fixed everything and on 20 December 2025 I claimed again and I have been waiting for feedback and my phone was 4 months old and I was paying nice.foneyam I am so disappointed with you guys
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
31 Dec 2025, 13:04Good day Karabo,
Thank you for contacting us.
As per out telephonic discussion, we have relogged your claim and you are required to resubmit your certified ID copy please.
Sincerely
FoneYam Customer Services
Thank you for contacting us.
As per out telephonic discussion, we have relogged your claim and you are required to resubmit your certified ID copy please.
Sincerely
FoneYam Customer Services
Best regards,
Foneyam's reply31 Dec 2025, 13:04
Official
Good day Karabo,
Thank you for contacting us.
As per out telephonic discussion, we have relogged your claim and you are required to resubmit your certified ID copy please.
Sincerely
FoneYam Customer Services
Thank you for contacting us.
As per out telephonic discussion, we have relogged your claim and you are required to resubmit your certified ID copy please.
Sincerely
FoneYam Customer Services
Best regards,
LS
Lindokuhle S's updateReviewer Update
31 Dec 2025, 13:07I would like to ask that my email was received?
LS
Lindokuhle S's update31 Dec 2025, 13:07
Reviewer Update
I would like to ask that my email was received?
Foneyam's replyOfficial
31 Dec 2025, 13:20Good day Lindokuhle,
Thank you for contacting us.
As per out telephonic discussion, we have receive your documents and you will receive feedback via SMS.
kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
Thank you for contacting us.
As per out telephonic discussion, we have receive your documents and you will receive feedback via SMS.
kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
Best regards,
Foneyam's reply31 Dec 2025, 13:20
Official
Good day Lindokuhle,
Thank you for contacting us.
As per out telephonic discussion, we have receive your documents and you will receive feedback via SMS.
kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
Thank you for contacting us.
As per out telephonic discussion, we have receive your documents and you will receive feedback via SMS.
kindly note the turnaround time for claims finalization is between 1-30 days.
Sincerely
FoneYam Customer Services
Best regards,
LS
Lindokuhle S's updateReviewer Update
02 Jan 2026, 10:45Would like to do a follow up on Lebohang Lucas chimaliro email of ****** device
LS
Lindokuhle S's update02 Jan 2026, 10:45
Reviewer Update
Would like to do a follow up on Lebohang Lucas chimaliro email of ****** device
Foneyam's replyOfficial
04 Jan 2026, 12:32Hello Lindokuhle,
Please be advised that this enquiry has been identified as a duplicate complaint, and therefore, we will be closing this one. Rest assured, your original claim remains in progress and will be finalized within the stated timeframe.
Sincerely,
FoneYam Customer Service
Please be advised that this enquiry has been identified as a duplicate complaint, and therefore, we will be closing this one. Rest assured, your original claim remains in progress and will be finalized within the stated timeframe.
Sincerely,
FoneYam Customer Service
Best regards,
Foneyam's reply04 Jan 2026, 12:32
Official
Hello Lindokuhle,
Please be advised that this enquiry has been identified as a duplicate complaint, and therefore, we will be closing this one. Rest assured, your original claim remains in progress and will be finalized within the stated timeframe.
Sincerely,
FoneYam Customer Service
Please be advised that this enquiry has been identified as a duplicate complaint, and therefore, we will be closing this one. Rest assured, your original claim remains in progress and will be finalized within the stated timeframe.
Sincerely,
FoneYam Customer Service
Best regards,