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Thabile M

1 reviews | Active since Feb 2020

08 Oct 2025, 14:36

FONEYAM ATTITUDE FROM CONSULTANTS

I am so disappointed with Ongezwa from foneyam. her attitude towards me . I explained to her that did not take the phone and I tried to explain it was as if she doesn't care. I would someone to call me and I will share the contact details of the owner and please remove mine from your system. So that you can call the owner directly a the attitude I'm getting from the consultants yo I'm so disappointed with my African ladies.

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Replies (3)
Foneyam
Foneyam's reply08 Oct 2025, 14:46
Official
Hello Thabile,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Service
Foneyam
Foneyam's reply10 Oct 2025, 15:15
Official
Hello  Thabile,

Following our recent telephone conversation, we can confirm that the matter is currently being addressed. 

Further communication will be made with you regarding the matter.

Sincerely                                                                                         FoneYam Customer Service 
Foneyam
Foneyam's reply14 Oct 2025, 14:45
Official
Hello  Thabile, 

As per the telephonic communication with the required department, we can confirm that your matter has been resolved.

Sincerely                                                                                         FoneYam Customer Service