Foneyam and pepstores get your facts straight and be honest

I got a phone through foneyam and after 1 week it wasn't working. Pepstores booked it in for repairs and 3 weeks later I got it back. Guess what? Still not working. Now when I contacted FONEYAM AND THE PEPSTORES I GOT IT FROM I WAS TOLD TO BOOK IT IN AGAIN. What is the use of having a device. Paying for the device and its been in for repairs longer than I've had it. It stipulated the issues with the device and the problem still wasn't resolved. These companies are taking our money as deposits and monthly payments for nothing. They benefit from receiving our money and we lose because we don't have the device we have paid for. This is impacted my bussiness as I need my phone to liaise with my clients. FONEYAM and PEPSTORE CELLULAR GET YOUR SELF IN ORDER. STOP TAKING OUR MONEY AND NOT ALLOWING US TO HAVE THE DEVICE WE PAYING FOR. I WANT MY DEPOSIT AND MY MONTHLY INSTALMENTS BACK. IM NOT LEAVING THIS HERE AS IM NOT GOING TO ALLOW BOTH THESE COMPANIES TO ROB ME FROM MY MONEY AND A DEVICE!!!!