HN
Hlonela N

1 reviews | Active since Nov 2025

07 Dec 2025, 10:35

foneyam and ackermans

i had a terrible experience with this compony what happened is that i took a contract phone with this compony,the phone that i was using had a factory fault so i sent the phone back to them for repairs after a month of silence the sent me an email that said i must pay R1800 for repairs and they say the reason the its becouse of crack on the screen which the phone used to oparate while it had it

0
Replies (4)
Foneyam
Foneyam's reply07 Dec 2025, 15:56
Official
Hello Hlonela ,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply09 Dec 2025, 08:38
Official
Hello Hlonela ,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply10 Dec 2025, 14:15
Official
Hello Hlonela ,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply10 Dec 2025, 14:16
Official
Hello Hlonela,

We have made three attempts to reach you over the past three days, with no success. 
 
As we have not received a response, we will consider this matter resolved for now.

Should you require further assistance, please don't hesitate to contact us using the details below:

Contact centre:  ***

Email: *** 

Sincerely                                                                                         
FoneYam Customer Services