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Nokwazi N
1 reviews | Active since Jan 2026
22 Jan 2026, 16:37
Foneyam
It's such a daylight ******* they first told me they can't find anything related to the claim of the phone that is lost I claimed for it last year December they asked me to resend the document did not becuse I couldn't find the the time to resend them yet today I got the message saying they cancelled my claim because of on the documents the is no case number ishould continue paying I asked my self which documents that don't have a case number coz they said to me they couldn't find anything related to my claim foneyam should not continue to sell phone they are ****mers selfish they only think of them selves only
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Replies (2)
Foneyam's replyOfficial
23 Jan 2026, 11:05Hello Nokwazi,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply23 Jan 2026, 11:05
Official
Hello Nokwazi,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
23 Jan 2026, 14:17Hello Nokwazi,
As per our recent telephonic conversation we can confirm that the documents have been received and is with our claims department for further review.
Kindly note that the claims turn around time is 30days after all documents have been recieved. Furthermore this matter will be marked as resolved based on the feedback provided.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation we can confirm that the documents have been received and is with our claims department for further review.
Kindly note that the claims turn around time is 30days after all documents have been recieved. Furthermore this matter will be marked as resolved based on the feedback provided.
Sincerely
FoneYam Customer Services
Foneyam's reply23 Jan 2026, 14:17
Official
Hello Nokwazi,
As per our recent telephonic conversation we can confirm that the documents have been received and is with our claims department for further review.
Kindly note that the claims turn around time is 30days after all documents have been recieved. Furthermore this matter will be marked as resolved based on the feedback provided.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation we can confirm that the documents have been received and is with our claims department for further review.
Kindly note that the claims turn around time is 30days after all documents have been recieved. Furthermore this matter will be marked as resolved based on the feedback provided.
Sincerely
FoneYam Customer Services