RT
Rudi T

1 reviews | Active since Sept 2018

13 Mar 2026, 11:33

FONEYAM

People be carefull about foneyam!!!!They refuse to block my phone UNLESS I go the the police station first.This is the SECOND phone that I have been ****** with from foneyam,and the refuse point blank to block my phone unless I go to the police station first.I DONT have a car and live almost 10km from the police station,which make it difficult for me to go to the police station IMMEDIATELY.The ********s can do ***** with your phone while FONEYAM refuse to block your phone,BECAUSE they need a case number immediately.Very very bad customer service.DO NOT support FONEYAM,because their INSURANCE refuse point blank to block your device before you have reported it to the police station.They ****** me last year on the 24th of September 2025 and up to today the 13th of March 2026,I have NEVER heard from them again.I had to pay another deposit to get a new phone,and today the 13th of September 2026 I got ****** again,and my phone been ****** again.They refused point blank again today to help me,unless I go to the police station to get a case number.Like I said I am walking and don't have a car to get to the police station immediately and I am from a 12 hour nightshift on my way home,but they expect me to go the police station immediately which is not possible for me to do immediately.PEOPLE be carefull with FONEYAM,because you won't gain anything from them.They are ****s and don't deliver on what they promise.I know what i am talking about because it's the second time this is happening with me.Rather go to PAYJOY instead of FONEYAM.FONEYAM is useless!!!!!

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Replies (3)
Foneyam
Foneyam's reply16 Mar 2026, 15:00
Official
 Hello   Rudi ,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 
Foneyam
Foneyam's reply18 Mar 2026, 14:19
Official
Hello   Rudi ,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply19 Mar 2026, 11:46
Official
Hello Rudi,

We have made three attempts to reach you over the past three days, with no success. 
 
As we have not received a response, we will consider this matter resolved for now. 

Should you require further assistance, please don't hesitate to contact us using the details below: 

Contact center:  *** 

Email: ***
 
Sincerely                                                                                         
FoneYam Customer Service