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Amy-Jo Julies

1 reviews | Active since Jun 2025

16 Jun 2025, 12:13

Foneyam

I opened the contract and got a date for the 7th and i changed to the 15th because we thought my husband will get paid on the 15th as he was on probation and working a year but come the 15th he didnt get paid and they told him he will keep on getting paid end of the month and so i tried so many times to change it and now im admitted at a psycriatic hospital where i need my phone cause i have classes and they send everything on the phone so yeah i tried reaching out cause i want to change it back to the last day of the month as it will stay like that

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Replies (3)
Foneyam
Foneyam's reply16 Jun 2025, 12:50
Official
Hello  Amy-Jo,                                                                                                                                                                   

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Service
Foneyam
Foneyam's reply16 Jun 2025, 14:06
Official
Hello  Amy-Jo,  
 
As per our telecoms, we can confirm that your query has been resolved.
 
Thank you for affording us the opportunity to assist.
 Sincerely                                                                                         

FoneYam Customer Service

AJ
Amy-Jo Julies's update16 Jun 2025, 22:22
Reviewer Update
I want to know if i can make payment arrangements please you guys can call me first thing in the morning