NT
Nomfundo T
1 reviews | Active since Oct 2024
30 Oct 2024, 23:39
Fone yami I'm waiting for your response
In July I was at kwanongoma KwaZulu-Natal then I was looking for a phone at ACKERMANS the concalted advice me to take fone yami and he explained to me that I will pay upfront after that I will pay for 6 months which I is junury 2025 but today I received the massage say my rental will finished next year on the 13 August and am not working I won't afford to pay untill next year August I have a disability baby so I can't afford all that can u please correct my account we agreed for 6 months guys not 12 months plz stop ****ming us we not working please fone yami respond I'm not happy with ur wrong massage
Helpful (0)
Replies (6)0
Replies (6)
Foneyam's replyOfficial
31 Oct 2024, 08:01Hello Nomfundo,
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires you to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments. The payment terms and product terms and conditions were disclosed to and accepted by you during the application process.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires you to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments. The payment terms and product terms and conditions were disclosed to and accepted by you during the application process.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply31 Oct 2024, 08:01
Official
Hello Nomfundo,
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires you to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments. The payment terms and product terms and conditions were disclosed to and accepted by you during the application process.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
FoneYam is a rental contract which requires you to pay the initial payment (upfront payment + the first payment 7 days later), and a further 12 monthly payments. The payment terms and product terms and conditions were disclosed to and accepted by you during the application process.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
NT
Nomfundo T's updateReviewer Update
31 Oct 2024, 08:12If knew it was a rental I was not gonna take that fone because the fone was very cheap when u buy it cash it was 1900 now it will going to be 3000 which I won't have bcz I'm not working at all I hopping that junury is the last month as the sales man approach me with that information so I was not gonna fall to this please rectified it I'm honest I won't have that money
NT
Nomfundo T's update31 Oct 2024, 08:12
Reviewer Update
If knew it was a rental I was not gonna take that fone because the fone was very cheap when u buy it cash it was 1900 now it will going to be 3000 which I won't have bcz I'm not working at all I hopping that junury is the last month as the sales man approach me with that information so I was not gonna fall to this please rectified it I'm honest I won't have that money
Foneyam's replyOfficial
31 Oct 2024, 10:36Hello Nomfundo ,
Thank you for taking the time to chat to us today.
As per our earlier telephone conversation, you had requested to be contacted at 13:00, once you have the relevant information at hand, in order for us to access your account.
Sincerely FoneYam Customer Services
Thank you for taking the time to chat to us today.
As per our earlier telephone conversation, you had requested to be contacted at 13:00, once you have the relevant information at hand, in order for us to access your account.
Sincerely FoneYam Customer Services
Foneyam's reply31 Oct 2024, 10:36
Official
Hello Nomfundo ,
Thank you for taking the time to chat to us today.
As per our earlier telephone conversation, you had requested to be contacted at 13:00, once you have the relevant information at hand, in order for us to access your account.
Sincerely FoneYam Customer Services
Thank you for taking the time to chat to us today.
As per our earlier telephone conversation, you had requested to be contacted at 13:00, once you have the relevant information at hand, in order for us to access your account.
Sincerely FoneYam Customer Services
Foneyam's replyOfficial
31 Oct 2024, 15:15Hello Nomfundo ,
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
Foneyam's reply31 Oct 2024, 15:15
Official
Hello Nomfundo ,
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
NT
Nomfundo T's updateReviewer Update
31 Oct 2024, 15:27Thank u fone yami to resolve my issue
NT
Nomfundo T's update31 Oct 2024, 15:27
Reviewer Update
Thank u fone yami to resolve my issue
Foneyam's replyOfficial
31 Oct 2024, 17:04Hello Nomfundo,
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
Foneyam's reply31 Oct 2024, 17:04
Official
Hello Nomfundo,
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services