mM
mohau M

1 reviews | Active since Jan 2024

26 Mar 2025, 09:18

FONE YAM IS A ***** ,MBASA MAJIBA AND HER TEAM MATES STOLE MY FONE AND MONEY

IF THE WAS ZERO STAR I WOULD HAVE CLICKED ON IT,HEY GUYS I`M BACK FONEYAM SAID THEY RESOLVED THE ISSUE WITH ME VIA TELECOMS, REAGDING THE FAULTY PHONE THEY SOLD ME MIND YOU THEY TOLD ME TO TAKE THE PHNE BACK TO THE STORE AND MY PHONE WILL BE READY WITHIN 48 HRS ,THAT WAS MBASA MAJIBA, UNTIL TODAY NOTHING , THEN YESTERDAY I PHONED THEY SAID MBASA IS IN A MEATING SHE WILL GET BACK TO ME, NOW I JUST PHONED FONEYAM TO TRY TO GET HOLD OF MBASA THEY SAY SHE IS NOT ON DUTY BUT I CAN HEAR HER VOICE IN THE BACK ROUND , AND THE GUY IS SHOUTING AT ME, ,IS THIS THEFT /***** /PLEASE ADVIVE , ALL THE POEPLE WRITING BAD REVIEWS ABOUT FONEYAM ARE NOT LYING, PLEASE ADVISE ***- FONE YAM SHOULD BE REMOVED FROM YOUR STORES , IT`S REPUTATIONAL DAMAGE ARKERMANS BE CAREFUL

0
Replies (5)
Foneyam
Foneyam's reply27 Mar 2025, 10:47
Official
Hello Mohau,

Thank you for getting in touch with us to raise your concerns.

As per telecoms, we have confirmed that the the matter has been escalated for further investigation.

We will provide you with an update of the progress during the course of the day.

Sincerely                                                                                         
FoneYam Customer Service
Foneyam
Foneyam's reply27 Mar 2025, 17:16
Official
Hello Mohau,

We have attempted to make contact with you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply28 Mar 2025, 08:37
Official
Hello Mohau,

We have attempted to make contact with you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply31 Mar 2025, 10:46
Official
Hello  Mohau,  
 
As per our telecoms, we can confirm that your query has been resolved.
 
Thank you for affording us the opportunity to assist.
 
Sincerely                                                                                         

FoneYam Customer Service
mM
mohau M's update31 Mar 2025, 11:04
Reviewer Update
THANK YOU , I CONFIRM THAT MY ISSUE WAS RESOLVED ,
KIind Regards