Faulty phone

Faulty Phone Bought a phone through foneyam on the 24th of August 2025 the phone was working fine and okay I bought a Samsung A06 then after six days on the 30th the phone wouldn't touch the touch screen was not working. The store tired to get me a new phone and the was an error message that popped up on the screen and the lady that was helping me sent the email and they said they will respond to me in working hours On the 1st of September they said they are going to respond me in 24 hours to 48 hours on the 3rd of September I went to the store again and they said I should send a till slip or the error code I did up until today the phone is not okay I even went today they said I should came back after 48 hours ......you guys have poor service with faulty phones