False contract

Item: Foneyam
Rating: 1
Author: Caroline M

Last year I got a contract from foneyam paid the deposit I was told it was a 12 month contract now I’m almost done it’s no 12 it’s 14 months guys please before you sign anything with this guys ask for the contract go read it at home don’t listen to the sales rep and worse I was never told at the end I would still have to buy the phone like the money I spent is way too much I will never recommend it to anyone not even my enemies

Helpful (0)

Replies (3)

Foneyam's replyOfficial

25 Mar 2025, 14:33

Hello Caroline,

Thank you for getting in touch with us to raise your concerns.

We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.

Sincerely
FoneYam Customer Service

Foneyam's reply25 Mar 2025, 14:33

Official

Foneyam's replyOfficial

25 Mar 2025, 14:54

Hello Caroline,

We have attempted to make contact with you with no success.

Please advise on a convenient time to call you.

Sincerely
FoneYam Customer Services

Foneyam's reply25 Mar 2025, 14:54

Official

Hello Caroline,

We have attempted to make contact with you with no success.

Please advise on a convenient time to call you.

Sincerely
FoneYam Customer Services

Foneyam's replyOfficial

27 Mar 2025, 17:22

Hello Caroline,

As per our telecoms, we can confirm that your query has been resolved.

Thank you for affording us the opportunity to assist.
Sincerely

FoneYam Customer Service

Foneyam's reply27 Mar 2025, 17:22

Official

Hello Caroline,

As per our telecoms, we can confirm that your query has been resolved.

Thank you for affording us the opportunity to assist.
Sincerely

FoneYam Customer Service