Extremely Disappointing Service - Lack of Communication and No Feedback

I am highly disappointed with the service I received from Foneyama and Pep store regarding my phone rental. After completing all the necessary payments for the phone, I expected the process to be straightforward. However, instead of receiving any confirmation or feedback acknowledging that my payments were completed, I have been met with silence.

Despite contacting customer service multiple times for confirmation or receipt, I’ve only received communication about further payments. This is incredibly frustrating and unprofessional. It feels like the company is more interested in taking money than providing customer support or ensuring that the rental process is smooth.

I expected better service, especially after fulfilling my financial obligations. I hope this review will encourage the company to improve its customer service and communication practices. Until then, I cannot recommend this service to anyone.