Excellent customer service from Berlina Dlokwani

Berlina Dlokwani from Foneyami exemplifies outstanding customer service, changing a deeply frustrating experience into one of hope and reassurance. Despite the ordeal of being without a phone for over three months while still paying for the device, Berlina’s unwavering dedication and professionalism shone through as she tirelessly worked to resolve the issue. Communicating with her was a breath of fresh air, she understood the urgency and consistently delivered on her promises, turning what seemed like an impossible mission into a manageable solution. Berlina truly is a hero, and Foneyam would greatly benefit from having more staff members like her. Her exceptional service not only alleviated our frustrations but also restored our confidence in the company, proving that caring and competent customer service can make all the difference. THANK YOU VERY MUCH SISTER!!!

We also thank both Kabokweni Pep store/Pep cell and also Whitriver Pep store 6443 for their managerial prowess