PB
Phumla B

1 reviews | Active since Oct 2024

03 Dec 2024, 02:11

Dreams sold

Having a phone at foneyam has been a nightmare I can't even breathe you get the terms and conditions that aren't what u were told of at the store I paid my initial bill today and I'm suppose to pay again on the 7th why is that when I was told I need to pay on the 7th only once to activate the phone and monthly payments after so I literally have to stay a week until my phone is locked again the agents are also rude and this is just a nightmare in reality

0
Replies (1)
Foneyam
Foneyam's reply04 Dec 2024, 16:02
Official
 Hello Phumla,  

As per our telecoms, we can confirm that your query has been resolved. 

Thank you for affording us the opportunity to assist.

Sincerely                                                                                         FoneYam Customer Services