QB
Qini B
1 reviews | Active since Aug 2025
31 Dec 2025, 08:54
DOUBLE TRANSACTION AND RUDE CONSULTANTS
I made a double transaction and when I called the call center the lady advised I will need to send an email. I fail understanding how is it possible that she sees the issue but fails assisting me none the less there is so much noise in the background and consultant was unwilling to help
Helpful (0)
Replies (2)0
Replies (2)
Foneyam's replyOfficial
31 Dec 2025, 10:11Good day Karabo,
Thank you for contacting us.
As discussed during our recent phone conversation, the additional payment you made will be app**** to your next monthly installment. Please note that this is in accordance with the terms and conditions you agreed to when entering into the rental agreement.
Please refer to below:
(4.4 Should You pay an amount in excess of the Initial Payment or Rental Payment due, any excess paid shall be credited to the next payment due.)
Sincerely
FoneYam Customer Services
Thank you for contacting us.
As discussed during our recent phone conversation, the additional payment you made will be app**** to your next monthly installment. Please note that this is in accordance with the terms and conditions you agreed to when entering into the rental agreement.
Please refer to below:
(4.4 Should You pay an amount in excess of the Initial Payment or Rental Payment due, any excess paid shall be credited to the next payment due.)
Sincerely
FoneYam Customer Services
Foneyam's reply31 Dec 2025, 10:11
Official
Good day Karabo,
Thank you for contacting us.
As discussed during our recent phone conversation, the additional payment you made will be app**** to your next monthly installment. Please note that this is in accordance with the terms and conditions you agreed to when entering into the rental agreement.
Please refer to below:
(4.4 Should You pay an amount in excess of the Initial Payment or Rental Payment due, any excess paid shall be credited to the next payment due.)
Sincerely
FoneYam Customer Services
Thank you for contacting us.
As discussed during our recent phone conversation, the additional payment you made will be app**** to your next monthly installment. Please note that this is in accordance with the terms and conditions you agreed to when entering into the rental agreement.
Please refer to below:
(4.4 Should You pay an amount in excess of the Initial Payment or Rental Payment due, any excess paid shall be credited to the next payment due.)
Sincerely
FoneYam Customer Services
QB
Qini B's updateReviewer Update
31 Dec 2025, 11:23please send me those terms and conditions as this is new to me
QB
Qini B's update31 Dec 2025, 11:23
Reviewer Update
please send me those terms and conditions as this is new to me