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Portia T

1 reviews | Active since Oct 2021

21 Nov 2025, 07:24

Don't even dare try foneyam. Insurance is a ****

What a nightmare. Sent through an insurance claim for income loss in June/July. Sent all documents requested I got no response. I called a million times to be sent pillar to post, sent emails to no response. Eventually I was told it had been rejected cause I knew I would lose income????????

I was given the insurance number to call or WhatsApp. I called and number does not exist. It is not even available on WhatsApp. How must I pay?

0
Replies (4)
Foneyam
Foneyam's reply21 Nov 2025, 11:20
Official
Hello  Portia,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Service 
Foneyam
Foneyam's reply22 Nov 2025, 11:27
Official
Hello Portia,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 
Foneyam
Foneyam's reply23 Nov 2025, 12:52
Official
Hello Portia,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 


Foneyam
Foneyam's reply24 Nov 2025, 11:21
Official
 Hello Portia,

 We have made three attempts to reach you over the past three days, with no success. 
 
 As we have not received a response, we will consider this matter resolved for now. 

Should you require further assistance, please don't hesitate to contact us using the details below: 

Contact centre:  *** 

Email: ***
                                                                                                                         
Sincerely                                                                                         
FoneYam Customer Services