1 reviews | Active since Sept 2021
Dissatisfaction 😡
I have a concern regarding the contract for this phone the sales person explained that this phone is a 12 month contract hence the amount we pay each month ,I am now navigating my contract only to find out this contract it extends to December not only that I don't own the device I still have to pay for it ,this was a misinformation from the sales person who sold us this product .there is no way this phone can cost 4 times it's market value it's a *******.A response will greatly be appreciated I will not pay 15 months for a phone plus buy it at market value after I paid for 12 months .your sales person lie to get a sale from us ,and they would never tell you there is an app to get your contract .
Contract ID: ***
Thank you for getting in touch with us and bringing your concerns to our attention.
A consultant will be in contact with you today to investigate the matter and assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us and bringing your concerns to our attention.
A consultant will be in contact with you today to investigate the matter and assist with your enquiry.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to contact you without success and have also sent you an email requesting additional information.
Please let us know a convenient time to call, and a consultant will gladly contact you.
Sincerely,
FoneYam Customer Services
We have attempted to contact you without success and have also sent you an email requesting additional information.
Please let us know a convenient time to call, and a consultant will gladly contact you.
Sincerely,
FoneYam Customer Services
We have made three attempts to reach you over the past three days, with no success.
As we have not received a response, we will consider this matter resolved for now.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact centre: ***
Email: ***
We have made three attempts to reach you over the past three days, with no success.
As we have not received a response, we will consider this matter resolved for now.
Should you require further assistance, please don't hesitate to contact us using the details below:
Contact centre: ***
Email: ***