Hellopeter
Share Your Experience
AK
Amogelang K

1 reviews | Active since Mar 2026

17 Mar 2026, 11:22

Disgusted

My phone was ****** an I made a claim, an no one got back to me an I submitted everything they wanted

0
Replies (7)
Foneyam
Foneyam's reply17 Mar 2026, 17:02
Official
Hello Amogelang,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 
AK
Amogelang K's update17 Mar 2026, 18:20
Reviewer Update
Am always available Mon - Fri you guys can call anytime to this number *** or email me on *** I have been waiting I haven't received any calls
Foneyam
Foneyam's reply18 Mar 2026, 10:19
Official
Hello Amogelang, 

As per our recent telephonic conversation, we can confirm that the documents have been received and submitted to the relevant department for further review.

Kindly note that our Claims Department turnaround time is 1-30 day after all relevant documents have successfully been received. 

Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply18 Mar 2026, 12:57
Official
Hello Amogelang, 

We have attempted to contact the rental account holder to provide the required information, with no success. 

Based on the rental status the matter will be marked as resolved.

Sincerely                                                                                         
FoneYam Customer Services 
AK
Amogelang K's update18 Mar 2026, 19:21
Reviewer Update
I would like to thank foneyam for approving my claim an they prove that they are reliable an u can trust them definitely..and they already send the sms am going tomorrow to fetch my phone..I didn't even wait that long Thanks FONEYAM...
Foneyam
Foneyam's reply19 Mar 2026, 09:24
Official
Hello Amogelang, 

We appreciate the feedback and are happy that we could assist you with your query.

Sincerely                                                                                         
FoneYam Customer Services 
AK
Amogelang K's update19 Mar 2026, 10:56
Reviewer Update
Thanks Foneyam today I got the phone am really happy with your service guys..thanks a lot..