1 reviews | Active since Feb 2025
Disappointed with foneyam
I regret buying the phone through Foneyam contract I am so disappointed and frustrated by the lies I was sold by the Foneyam sales agent at Pep store Southgate mall last year on the 28th of February 2024
I was actually looking for a reasonable phone to purchase, so the sales agent convinced me that I should buy my phone through Foneyam contract of which I knew nothing about at that time. I then chose Samsung A05s which was retailing for R2799.00 and I paid R800.00 as a deposit. He then said I should pay R320.00 for six month which equate the price of the phone, so I thought that was reasonable and convenient for me
The sales agent said the Foneyam contract will end on August 2024 because the price fraction of the phone would be fully paid and the phone will be fully mine. As of today I have paid R3656.62 and they still want more money. Am very disappointed with foneyam cos now the phone locked and I can't do my school work since I bought it for school
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved based on the information we have shared with you.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Service
As per our telecoms, we can confirm that your query has been resolved based on the information we have shared with you.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Service
