Disappointed and Ignored — Foneyam Needs to Do Better!

I trusted Foneyam to support me when I needed it most. My phone was ******, and I followed their process exactly: submitted all the required documents and waited. It’s now been over a month with no resolution. They called once, saying they’d only attend to my claim after I paid for the current month. I did that immediately. Still, no follow-up, no contact, no progress. I’m frustrated and deeply disappointed. I chose Foneyam because they advertise insurance and support, but when it’s time to deliver, they go silent. I’ve done my part—now I expect them to do theirs. If you’re considering Foneyam, be cautious. The buying process is smooth, but the support when things go wrong? Not so much.