DK
Destiny K
1 reviews | Active since Apr 2026
10 Apr 2026, 20:58
Disappointed.
I made an online payment for my daughter's phone on April 7th. Due date is April 10th. This morning, I woke up with a message popping up, saying I should pay it. I went into my backing app, which also then stated that the due date is today, but my previous payment was April 7th. I called in. No success. I Whatsapp'ed their number. No success. I'm not even sure if they'll lock the phone by midnight.
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Foneyam's replyOfficial
11 Apr 2026, 11:25Hi Eden,
Thank you for taking my call today and allowing me to confirm that we have indeed received your payments.
As discussed, we are looking into those automated payment reminders being sent out. I understand that it may be causing some concern and confusion.
Rest assured, your payment is received and your rental is up to date. Thank you for being a valued customer and providing us your feedback.
Wishing you a great weekend ahead.
Kind regards,
FoneYam Customer Service
Thank you for taking my call today and allowing me to confirm that we have indeed received your payments.
As discussed, we are looking into those automated payment reminders being sent out. I understand that it may be causing some concern and confusion.
Rest assured, your payment is received and your rental is up to date. Thank you for being a valued customer and providing us your feedback.
Wishing you a great weekend ahead.
Kind regards,
FoneYam Customer Service
Foneyam's reply11 Apr 2026, 11:25
Official
Hi Eden,
Thank you for taking my call today and allowing me to confirm that we have indeed received your payments.
As discussed, we are looking into those automated payment reminders being sent out. I understand that it may be causing some concern and confusion.
Rest assured, your payment is received and your rental is up to date. Thank you for being a valued customer and providing us your feedback.
Wishing you a great weekend ahead.
Kind regards,
FoneYam Customer Service
Thank you for taking my call today and allowing me to confirm that we have indeed received your payments.
As discussed, we are looking into those automated payment reminders being sent out. I understand that it may be causing some concern and confusion.
Rest assured, your payment is received and your rental is up to date. Thank you for being a valued customer and providing us your feedback.
Wishing you a great weekend ahead.
Kind regards,
FoneYam Customer Service