NP
Nobengazi P
1 reviews | Active since Jul 2023
23 Sept 2025, 12:34
disappointed
last month foneyam locked the phone saying it's restricted because it was not updated in 30 days and it took me more 5 day to get unlocked, this month I made sure I buy monthly data on the 14 Sep yet the phone is locked again. it's another struggle to get it unlocked and I have to be the one calling for follow up
Helpful (0)
Replies (4)0
Replies (4)
Foneyam's replyOfficial
23 Sept 2025, 15:48 Hello Nobengazi,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply23 Sept 2025, 15:48
Official
Hello Nobengazi,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
23 Sept 2025, 16:53Hello Nobengazi,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply23 Sept 2025, 16:53
Official
Hello Nobengazi,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
25 Sept 2025, 13:18Hello Nobengazi,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's reply25 Sept 2025, 13:18
Official
Hello Nobengazi,
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact.
Kindly provide and alternative contact number to reach you or a convenient time to call.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
26 Sept 2025, 12:48Hello Nobengazi,
As per telephonic conversation we can confirm that your device is unlocked.
The issue will be marked as resolved on our end.
Sincerely
FoneYam Customer Service
As per telephonic conversation we can confirm that your device is unlocked.
The issue will be marked as resolved on our end.
Sincerely
FoneYam Customer Service
Foneyam's reply26 Sept 2025, 12:48
Official
Hello Nobengazi,
As per telephonic conversation we can confirm that your device is unlocked.
The issue will be marked as resolved on our end.
Sincerely
FoneYam Customer Service
As per telephonic conversation we can confirm that your device is unlocked.
The issue will be marked as resolved on our end.
Sincerely
FoneYam Customer Service