kN
khulani N
1 reviews | Active since May 2015
11 Dec 2025, 11:58
Disappointed
Phone is still locked even though payment has been done
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
11 Dec 2025, 13:39Hello Khulani ,
We can confirm that the matter is being investigated and as per telephonic conversation feedback will be provided once we successfully completed the investigation.
Sincerely
FoneYam Customer Services
We can confirm that the matter is being investigated and as per telephonic conversation feedback will be provided once we successfully completed the investigation.
Sincerely
FoneYam Customer Services
Foneyam's reply11 Dec 2025, 13:39
Official
Hello Khulani ,
We can confirm that the matter is being investigated and as per telephonic conversation feedback will be provided once we successfully completed the investigation.
Sincerely
FoneYam Customer Services
We can confirm that the matter is being investigated and as per telephonic conversation feedback will be provided once we successfully completed the investigation.
Sincerely
FoneYam Customer Services
kN
khulani N's updateReviewer Update
14 Dec 2025, 09:35Foneyam my query is still not resolved even though the investigation is complete proof given from my side to your business. Confirmation has been given by the account holder that the money should be transferred to my account as I enquired while you've been given 48hrs since 7th December.
kN
khulani N's update14 Dec 2025, 09:35
Reviewer Update
Foneyam my query is still not resolved even though the investigation is complete proof given from my side to your business. Confirmation has been given by the account holder that the money should be transferred to my account as I enquired while you've been given 48hrs since 7th December.
kN
khulani N's updateReviewer Update
14 Dec 2025, 09:38Do we have to go the consumer credit avenue cause I've paid for your services
kN
khulani N's update14 Dec 2025, 09:38
Reviewer Update
Do we have to go the consumer credit avenue cause I've paid for your services
Foneyam's replyOfficial
14 Dec 2025, 12:57Hello khulani,
As per our telephonic conversation we can confirm that this matter will be escalated to the relevant department for further review.
Sincerely
FoneYam Customer Services
As per our telephonic conversation we can confirm that this matter will be escalated to the relevant department for further review.
Sincerely
FoneYam Customer Services
Foneyam's reply14 Dec 2025, 12:57
Official
Hello khulani,
As per our telephonic conversation we can confirm that this matter will be escalated to the relevant department for further review.
Sincerely
FoneYam Customer Services
As per our telephonic conversation we can confirm that this matter will be escalated to the relevant department for further review.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
16 Dec 2025, 10:34Hello khulani,
As per our telephonic conversation we can confirm that the required changes have been app**** to your rental.
Thank you for affording us the opportunity to resolve your query.
Sincerely
FoneYam Customer Services
As per our telephonic conversation we can confirm that the required changes have been app**** to your rental.
Thank you for affording us the opportunity to resolve your query.
Sincerely
FoneYam Customer Services
Foneyam's reply16 Dec 2025, 10:34
Official
Hello khulani,
As per our telephonic conversation we can confirm that the required changes have been app**** to your rental.
Thank you for affording us the opportunity to resolve your query.
Sincerely
FoneYam Customer Services
As per our telephonic conversation we can confirm that the required changes have been app**** to your rental.
Thank you for affording us the opportunity to resolve your query.
Sincerely
FoneYam Customer Services