TN
Thokozile N
1 reviews | Active since Nov 2025
16 Nov 2025, 13:32
Disable phone
Hello I would like to address to foneyam company that my phone when I just updated it yesterday the phone when it was done to 100% it just turned off until now this phone does not wanna light I tried to charge it many times I haven't dropped it in water or something please help me to get refund or even get a new one
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Replies (2)0
Replies (2)
Foneyam's replyOfficial
16 Nov 2025, 13:37 Hello Thokozile,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply16 Nov 2025, 13:37
Official
Hello Thokozile,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
16 Nov 2025, 14:17Hello Thokozile,
Thank you for your time during our recent telephonic interaction.
Based on the feedback provided, we have advised that you take your device along with the receipt to the store so it can be booked in for repairs.
We appreciate the opportunity to assist you.
Sincerely,
FoneYam Customer Service
Thank you for your time during our recent telephonic interaction.
Based on the feedback provided, we have advised that you take your device along with the receipt to the store so it can be booked in for repairs.
We appreciate the opportunity to assist you.
Sincerely,
FoneYam Customer Service
Foneyam's reply16 Nov 2025, 14:17
Official
Hello Thokozile,
Thank you for your time during our recent telephonic interaction.
Based on the feedback provided, we have advised that you take your device along with the receipt to the store so it can be booked in for repairs.
We appreciate the opportunity to assist you.
Sincerely,
FoneYam Customer Service
Thank you for your time during our recent telephonic interaction.
Based on the feedback provided, we have advised that you take your device along with the receipt to the store so it can be booked in for repairs.
We appreciate the opportunity to assist you.
Sincerely,
FoneYam Customer Service