LS
Lindokuhle S

1 reviews | Active since Dec 2025

04 Jan 2026, 11:31

****** device

I'm not happy with foneyam it's a second time my application for ****** device not being responded

0
Replies (5)
Foneyam
Foneyam's reply04 Jan 2026, 12:06
Official
Hello Lindokuhle,
 
 Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                               
 We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
 Sincerely                                                                                         
 FoneYam Customer Services
Foneyam
Foneyam's reply04 Jan 2026, 12:22
Official
Hello Lindokuhle,

Thank you for getting in touch with us to raise your concerns.

Please be assured that your claim has been escalated to the relevant department for further investigation. A consultant will contact you within 24 hours to assist with your enquiry and provide the necessary support.

Sincerely,
 FoneYam Customer Services
Foneyam
Foneyam's reply06 Jan 2026, 17:25
Official
Hello Lindokuhle,

Thank you for reaching out to us.

We’ve reviewed your complaint, and unfortunately, we are unable to proceed as the required information for the claim is incomplete.If you need any further assistance or would like to provide the missing details, please feel free to give us a call on ***or email us at ***. We’re here to help.

Sincerely,
 FoneYam Customer Services
LS
Lindokuhle S's update10 Jan 2026, 13:05
Reviewer Update
I Will like to do a follow up on my email
Foneyam
Foneyam's reply18 Jan 2026, 11:44
Official
Hello Lindokuhle,

Thank you for reaching out to us.

After reviewing your FoneYam rental account, your query was resolved as per the SMS that was sent.

Sincerely,
FoneYam Customer Services