VC
Vuyelo C

1 reviews | Active since Dec 2025

31 Dec 2025, 21:48

Delayed claim

I claimed my lost phone on the 16 of December 2025 Still no feedback and I sent everything they needed

So disappointed with you guys..mind you I was paying very nice

0
Replies (4)
Foneyam
Foneyam's reply02 Jan 2026, 11:01
Official
Hello Vuyelo,
 
 Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                               
 We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
 Sincerely                                                                                         
 FoneYam Customer Services


Foneyam
Foneyam's reply02 Jan 2026, 11:02
Official
Hello Vuyelo, 

 We have attempted to contact you with no success.
 
 Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 
Foneyam
Foneyam's reply04 Jan 2026, 11:03
Official
Hello Vuyelo, 

 We have attempted to contact you with no success.
 
 Please advise on a convenient time to call you.                                                                                                                             
 
 Sincerely                                                                                         
 FoneYam Customer Services 


Foneyam
Foneyam's reply04 Jan 2026, 12:46
Official
Hello Vuyelo,

Thank you for getting in touch with us to raise your concerns.

Please be assured that your claim has been escalated to the relevant department for further investigation. A consultant will contact you within 24 hours to assist with your enquiry and provide the necessary support.

Sincerely,
FoneYam Customer Services