QP
Quinton P

1 reviews | Active since Dec 2011

16 May 2025, 16:39

Constant Harassment

I am not impressed. This company calls my number constantly. I do not have a contract with them. I called in numerous times to ask that they remove my number, but they are simply unwilling to assist and allow their call center to keep calling my number. The POPI Act is not being adhered to and the staff are all unhelpful. This is pathetic and I will advise against this service provider... all they do is harass and ignore - No service here, just a bunch of codswallop ****mers!

0
Replies (3)
Foneyam
Foneyam's reply18 May 2025, 12:07
Official
Hello Quinton,

We have attempted to make contact with you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply19 May 2025, 14:47
Official
Hello Quinton,

Following our recent telephone conversation, we would like to confirm that your concern has been escalated to the appropriate department for further review.

We will keep you informed and provide feedback as soon as the matter has been resolved.

Thank you for your patience.

Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply21 May 2025, 13:01
Official
Hello Quinton,

We can  confirm that your request has been actioned accordingly.

Based on the confirmation provided to me from our support team, your query is now considered resolved. 

If you believe this is in error or require further assistance, please don’t hesitate to get in touch.

Contact center: ***
Email: *** 
Sincerely                                                                                         
FoneYam Customer Services