MM
MJ M

1 reviews | Active since Sept 2025

16 Sept 2025, 12:09

Complaint About Unwanted Calls and Unprofessional Conduct

Fonyam, your agents are so stupid. I don’t even have a phone with Fonyam, yet they keep calling my number claiming that I know the person they’re looking for. I asked them to remove my number from their database, but they refused. I wonder where you found those agents who can’t even understand simple English. It’s like the company is being run by loan sharks. Take your agents back to class and retrain them.

0
Replies (5)
Foneyam
Foneyam's reply16 Sept 2025, 13:41
Official
Hello   MJ,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Services 


Foneyam
Foneyam's reply17 Sept 2025, 16:45
Official
Hello Mj,

We’ve attempted to reach you but were unable to make contact.

Kindly provide and alternative contact number to reach you or a convenient time to call.
 
Sincerely                                                                                         

FoneYam Customer Service
Foneyam
Foneyam's reply23 Sept 2025, 16:05
Official
Hello Mj,

We’ve attempted to reach you but were unable to make contact.

Kindly provide and alternative contact number to reach you or a convenient time to call.
 
Sincerely                                                                                         

FoneYam Customer Service

 
Foneyam
Foneyam's reply25 Sept 2025, 13:31
Official
Hello Mj,

We’ve attempted to reach you but were unable to make contact.

Kindly provide and alternative contact number to reach you or a convenient time to call.
 
Sincerely                                                                                         

FoneYam Customer Service 
Foneyam
Foneyam's reply25 Sept 2025, 13:34
Official
Hello  Mj,

We have attempted to contact you on the 17 and 23 and 25 September 2025.

We have been unable to reach you, therefor your query will be closed.

if you do wish to make further communication to us, you are welcome to use the below methods:

Call center: ***
Email: ***
                                                                                                                                                                                            
Sincerely                                                                                         
FoneYam Customer Services