ZD
Zamuxolo D

1 reviews | Active since Sept 2025

28 Oct 2025, 18:54

COMPLAIN

Foneyam they switch off my phone before payment date we both arrange for which is 6th November 2025, and I complain about them after payed it last month now is another different complain πŸ˜’ I don't know why they switch it offπŸ˜₯πŸ˜₯πŸ˜₯

My is Zamuxolo Dorho, ***4****4,

***

0
Replies (7)
Foneyam
Foneyam's reply29 Oct 2025, 14:58
Official
Hello  Zamuxolo,
 
Thank you for getting in touch with us to raise your concerns.
                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
 
Sincerely                                                                                         
FoneYam Customer Service 
Foneyam
Foneyam's reply29 Oct 2025, 15:01
Official
Hello Zamuxolo

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you.                                                                                                                             
 
Sincerely                                                                                         
FoneYam Customer Services

ZD
Zamuxolo D's update30 Oct 2025, 18:23
Reviewer Update
16:30 PM And 17:00 PM
ZD
Zamuxolo D's update31 Oct 2025, 17:03
Reviewer Update
Thank you alot foneyam for your assistance I received the call just now, my phone is working now God bless you and your families keep up the good work πŸ‘ I give you 10 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟
Foneyam
Foneyam's reply31 Oct 2025, 17:37
Official
Hello Zamuxolo,

Thank you for you feedback.

Sincerely                                                                                         
FoneYam Customer Services
ZD
Zamuxolo D's update02 Dec 2025, 17:44
Reviewer Update

I requested the call from you guys, today, you didn't call me back after 16:00 PM today,

I had to call you back for the 7th time since from yesterday after you gave the pin that is not working, Now you saying I must wait another two days,

but your consultant from your call center said he will get back to me tomorrow with the new pin.

My you don't know how important it is this thing.πŸ’”πŸ˜¬πŸ˜¬πŸ˜₯πŸ˜₯😒😒

Tomorrow I will be expecting your call after 4PM.


And every attempt of the wrong pin I must wait for 24 hours to type in.


This the 3or4th email I wrote to them

You can call me even now and 22:00 PM for the new pin. I need to use my phone urgently.

ZD
Zamuxolo D's update08 Dec 2025, 16:21
Reviewer Update
I don't know what you're looking, or is because I don't have someone who can talk on my be half, I called you several time trying to unlock my phoneπŸ’”πŸ˜’now is the second week nothing changed you're telling different stories and makin empty promises

1. I pay out all outstanding balance now I own dead phone that can't do any thing, open my phone I am fed up with this thing more special when I own it now, and it is no longer your property anymore call me.