BD
Bonga D
1 reviews | Active since Apr 2026
12 Apr 2026, 13:02
******** Collection of Payment -No response
I am truly not so happy about the service especially this month,I made payments twice for my phone but still I getting payment Warnings and my phone will be locked but I have paid and I wrote email but the response was automated,the same goes for WhatsApp. Capitec bank confirmed the success of my transaction to FoneYam but account at FoneYam is still not cleared and today is the payment due date,but they haven't said anything.
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
12 Apr 2026, 13:13Hi Bonga,
A member of our team is trying to reach you on the number provided however we are not able to get through to you.
Please do let us know when a good time would be to call, otherwise please do reach us on ***.
Looking forward to hearing from you.
Regards,
FoneYam Customer Service
A member of our team is trying to reach you on the number provided however we are not able to get through to you.
Please do let us know when a good time would be to call, otherwise please do reach us on ***.
Looking forward to hearing from you.
Regards,
FoneYam Customer Service
Foneyam's reply12 Apr 2026, 13:13
Official
Hi Bonga,
A member of our team is trying to reach you on the number provided however we are not able to get through to you.
Please do let us know when a good time would be to call, otherwise please do reach us on ***.
Looking forward to hearing from you.
Regards,
FoneYam Customer Service
A member of our team is trying to reach you on the number provided however we are not able to get through to you.
Please do let us know when a good time would be to call, otherwise please do reach us on ***.
Looking forward to hearing from you.
Regards,
FoneYam Customer Service
BD
Bonga D's updateReviewer Update
12 Apr 2026, 13:41Hi
I saw your missed calls,I'm sorry for not being able to answer it. I am available now
I saw your missed calls,I'm sorry for not being able to answer it. I am available now
BD
Bonga D's update12 Apr 2026, 13:41
Reviewer Update
Hi
I saw your missed calls,I'm sorry for not being able to answer it. I am available now
I saw your missed calls,I'm sorry for not being able to answer it. I am available now
Foneyam's replyOfficial
12 Apr 2026, 14:00Hi Bonga,
Thank you for taking my call to discuss the payments allocated to your account.
As discussed, we can confirm that your payments have been received for your device.
Payment will be allocated to your account on your due date. Please do disregard the payment reminder SMS that you received.
Should you have any other concerns, please do not hesitate to reach us on ***to discuss your concerns.
Wishing you and your family a great weekend ahead.
Regards,
FoneYam Customer Services
Thank you for taking my call to discuss the payments allocated to your account.
As discussed, we can confirm that your payments have been received for your device.
Payment will be allocated to your account on your due date. Please do disregard the payment reminder SMS that you received.
Should you have any other concerns, please do not hesitate to reach us on ***to discuss your concerns.
Wishing you and your family a great weekend ahead.
Regards,
FoneYam Customer Services
Foneyam's reply12 Apr 2026, 14:00
Official
Hi Bonga,
Thank you for taking my call to discuss the payments allocated to your account.
As discussed, we can confirm that your payments have been received for your device.
Payment will be allocated to your account on your due date. Please do disregard the payment reminder SMS that you received.
Should you have any other concerns, please do not hesitate to reach us on ***to discuss your concerns.
Wishing you and your family a great weekend ahead.
Regards,
FoneYam Customer Services
Thank you for taking my call to discuss the payments allocated to your account.
As discussed, we can confirm that your payments have been received for your device.
Payment will be allocated to your account on your due date. Please do disregard the payment reminder SMS that you received.
Should you have any other concerns, please do not hesitate to reach us on ***to discuss your concerns.
Wishing you and your family a great weekend ahead.
Regards,
FoneYam Customer Services
BD
Bonga D's updateReviewer Update
12 Apr 2026, 17:37Thanks for confirming payment is received. Noted that it will allocate on due date 12 April and that I should disregard SMS reminders.
Please can you email me a written confirmation that the payments have been allocated successful,my account reflects R0.00 for April and May once allocated?
Please can you email me a written confirmation that the payments have been allocated successful,my account reflects R0.00 for April and May once allocated?
BD
Bonga D's update12 Apr 2026, 17:37
Reviewer Update
Thanks for confirming payment is received. Noted that it will allocate on due date 12 April and that I should disregard SMS reminders.
Please can you email me a written confirmation that the payments have been allocated successful,my account reflects R0.00 for April and May once allocated?
Please can you email me a written confirmation that the payments have been allocated successful,my account reflects R0.00 for April and May once allocated?
Foneyam's replyOfficial
14 Apr 2026, 11:11Hi Bonga,
We can confirm that payment has been received for both April and May.
Your payment for May will be allocated on the due date.
Should you wish to see your payments made and balance remaining please do visit our website and log in to your profile to view your transaction history.
You will see a comprehensive breakdown of your rental agreement and be able to view past trasnsactions as well.
Should you need any further assistance, please do not hesitate to reach us on ***.
Wishing you a great day further.
Regards,
FoneYam Customer Services
We can confirm that payment has been received for both April and May.
Your payment for May will be allocated on the due date.
Should you wish to see your payments made and balance remaining please do visit our website and log in to your profile to view your transaction history.
You will see a comprehensive breakdown of your rental agreement and be able to view past trasnsactions as well.
Should you need any further assistance, please do not hesitate to reach us on ***.
Wishing you a great day further.
Regards,
FoneYam Customer Services
Foneyam's reply14 Apr 2026, 11:11
Official
Hi Bonga,
We can confirm that payment has been received for both April and May.
Your payment for May will be allocated on the due date.
Should you wish to see your payments made and balance remaining please do visit our website and log in to your profile to view your transaction history.
You will see a comprehensive breakdown of your rental agreement and be able to view past trasnsactions as well.
Should you need any further assistance, please do not hesitate to reach us on ***.
Wishing you a great day further.
Regards,
FoneYam Customer Services
We can confirm that payment has been received for both April and May.
Your payment for May will be allocated on the due date.
Should you wish to see your payments made and balance remaining please do visit our website and log in to your profile to view your transaction history.
You will see a comprehensive breakdown of your rental agreement and be able to view past trasnsactions as well.
Should you need any further assistance, please do not hesitate to reach us on ***.
Wishing you a great day further.
Regards,
FoneYam Customer Services