1 reviews | Active since Oct 2024
Claims not prioritized
I took a contract with foneyam late last year,and recently lost my phone,on the 25th of April submitted the required documents at ***,no reference number was sent,their used number *134*33011#,is useless,I decided to call ND find out how far they with the claim,I was told it is pending,so now my question is,m expected to stay a month without a phone,mind u I don't owe anything,money for the rental of bay went down the drain because currently still don't have a phone,which I think they need to prioritize because their 1-30. Days response policy sucks,since this is a rental company they should have everything figured out before they could even start with renting us phone,extremely bad service,and will never recommend it to anyone.
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
We have attempted to make contact with you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
We have attempted to make contact with you with no success.
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Services
As per our telephonic conversation, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Service
As per our telephonic conversation, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Service