PK
PHAKAMA K

1 reviews | Active since Mar 2026

19 Mar 2026, 06:40

CLAIMS IS HELL CONSULTANTS ARE RUDE, DISAPPOINTING AND DISGUSTING

Claim process is a ****, consultants are so rude. Put in a claim a month ago, for 2 weeks they claimed their mailbox was full could not attend to my claim. The consultants are so rude, when eventually they responded to my email, my claim keeps being cancelled. I call I email no one cares. I am warning everyone, DONT GO WITH FOWN YAM,they are only interested in getting the money don't give **** about clients.

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Replies (2)
Foneyam
Foneyam's reply19 Mar 2026, 09:27
Official
Hi  Phakama, 
 
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered. 
 
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
 
Please note that claims may take up to 30 days for feedback to be received. 
 
Regards, 
Foneyam Customer Service 

Foneyam
Foneyam's reply20 Mar 2026, 10:01
Official
Hi  Phakama, 

Based on our recent telephonic conversation, we can confirm that the matter is resolved.

Regards, 
Foneyam Customer Service