TC
Tebogo C
1 reviews | Active since Jun 2025
19 Nov 2025, 10:34
claims
i have been waiting for a call from a consultant as i lost my phone and still havent received any feedback, poor communication and lack of response
Helpful (0)
Replies (5)0
Replies (5)
Foneyam's replyOfficial
19 Nov 2025, 17:10Hello Tebogo,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply19 Nov 2025, 17:10
Official
Hello Tebogo,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
19 Nov 2025, 17:15 Hello Tebogo ,
We have attempted to contact you with no success.
We can confirm that the matter has been escalated to the relevant department for further investigation.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
We can confirm that the matter has been escalated to the relevant department for further investigation.
Sincerely
FoneYam Customer Services
Foneyam's reply19 Nov 2025, 17:15
Official
Hello Tebogo ,
We have attempted to contact you with no success.
We can confirm that the matter has been escalated to the relevant department for further investigation.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
We can confirm that the matter has been escalated to the relevant department for further investigation.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
20 Nov 2025, 12:01 Hello Tebogo ,
We have attempted to contact you with no success.
We can confirm that the matter has been escalated to the relevant department for further investigation.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
We can confirm that the matter has been escalated to the relevant department for further investigation.
Sincerely
FoneYam Customer Services
Foneyam's reply20 Nov 2025, 12:01
Official
Hello Tebogo ,
We have attempted to contact you with no success.
We can confirm that the matter has been escalated to the relevant department for further investigation.
Sincerely
FoneYam Customer Services
We have attempted to contact you with no success.
We can confirm that the matter has been escalated to the relevant department for further investigation.
Sincerely
FoneYam Customer Services
TC
Tebogo C's updateReviewer Update
20 Nov 2025, 15:19Still waiting nothing of yet from you guys ... my details should be on the email i sent for claims but to my surprise you not getting hold of me how?
TC
Tebogo C's update20 Nov 2025, 15:19
Reviewer Update
Still waiting nothing of yet from you guys ... my details should be on the email i sent for claims but to my surprise you not getting hold of me how?
Foneyam's replyOfficial
20 Nov 2025, 16:23 Hello Tebogo,
As per our telephonic conversation, kindly note this matter will be marked as resolved.
Please submit the required documents as per the SMS that was sent to you. The claims process take 5-7 business days after all relevant documents have been received.
Sincerely
FoneYam Customer Services
As per our telephonic conversation, kindly note this matter will be marked as resolved.
Please submit the required documents as per the SMS that was sent to you. The claims process take 5-7 business days after all relevant documents have been received.
Sincerely
FoneYam Customer Services
Foneyam's reply20 Nov 2025, 16:23
Official
Hello Tebogo,
As per our telephonic conversation, kindly note this matter will be marked as resolved.
Please submit the required documents as per the SMS that was sent to you. The claims process take 5-7 business days after all relevant documents have been received.
Sincerely
FoneYam Customer Services
As per our telephonic conversation, kindly note this matter will be marked as resolved.
Please submit the required documents as per the SMS that was sent to you. The claims process take 5-7 business days after all relevant documents have been received.
Sincerely
FoneYam Customer Services