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Ofentse M

1 reviews | Active since Jan 2026

09 Feb 2026, 09:38

Claims

Hi, today marks the 30 days I am suppose to wait to get my approval for my claim and there's no communication on your side, 😠 this is really not on at all.

0
Replies (3)
Foneyam
Foneyam's reply09 Feb 2026, 17:01
Official
Hello Ofentse,
 
Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                               
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  
Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply09 Feb 2026, 17:03
Official
Hello Ofentse,

We have attempted to contact you with no success.
 
Please advise on a convenient time to call you. 

 Sincerely                                                                                         
FoneYam Customer Services    
Foneyam
Foneyam's reply10 Feb 2026, 13:08
Official
 Hello Ofentse,

As per our recent discussion we can confirm that the matter has been resolved.

Sincerely                                                                                         
FoneYam Customer Services