NG
Nqobile G
1 reviews | Active since Jan 2026
06 Jan 2026, 11:41
Claim for Device Replacement
I'm not happy, I'm very disappointed Foneyam. I made a claim on 28 of December but since then, I got no reply if it approved and come get my device because I need to use it as it is the only device I have so that I also continue with my monthly payments. please respond
Helpful (0)
Replies (2)0
Replies (2)
Foneyam's replyOfficial
06 Jan 2026, 15:35Hello Nqobile,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Best regards,
Foneyam's reply06 Jan 2026, 15:35
Official
Hello Nqobile,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Best regards,
Foneyam's replyOfficial
06 Jan 2026, 15:50Hello Nqobile,
As discussed telephonically, you are still within the turnaround time, and please note that the claim can take up to 30 days to be finalized. Should you have any questions or need assistance, feel free to reach us via *** or call us on ***.
Your Hello Peter complaint will now be closed.
Sincerely
FoneYam Customer Services
As discussed telephonically, you are still within the turnaround time, and please note that the claim can take up to 30 days to be finalized. Should you have any questions or need assistance, feel free to reach us via *** or call us on ***.
Your Hello Peter complaint will now be closed.
Sincerely
FoneYam Customer Services
Best regards,
Foneyam's reply06 Jan 2026, 15:50
Official
Hello Nqobile,
As discussed telephonically, you are still within the turnaround time, and please note that the claim can take up to 30 days to be finalized. Should you have any questions or need assistance, feel free to reach us via *** or call us on ***.
Your Hello Peter complaint will now be closed.
Sincerely
FoneYam Customer Services
As discussed telephonically, you are still within the turnaround time, and please note that the claim can take up to 30 days to be finalized. Should you have any questions or need assistance, feel free to reach us via *** or call us on ***.
Your Hello Peter complaint will now be closed.
Sincerely
FoneYam Customer Services
Best regards,