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Tlotliso
1 reviews | Active since Mar 2023
29 Jan 2026, 11:39
CLAIM FOR ****** DEVICE
They deserve zero star,I logged a claim for a ****** device two weeks ago,but no communication has been done,i have sent all the necessary documents,but there's nothing at all. I regret for using their service,and i use that phone work purposes, I should've stayed with PayJustNow once.
Helpful (0)
Replies (3)0
Replies (3)
Foneyam's replyOfficial
30 Jan 2026, 10:41Hi Tlotliso,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply30 Jan 2026, 10:41
Official
Hi Tlotliso,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
30 Jan 2026, 11:28 Hi Tlotliso,
As per our telephonic conversation, we can confirm that the documents have been received and submitted to the Claims Department for further review.
Kindly note that the Claims Department has turn around time of 30 days to finalize your claim.
Sincerely
FoneYam Customer Services
As per our telephonic conversation, we can confirm that the documents have been received and submitted to the Claims Department for further review.
Kindly note that the Claims Department has turn around time of 30 days to finalize your claim.
Sincerely
FoneYam Customer Services
Foneyam's reply30 Jan 2026, 11:28
Official
Hi Tlotliso,
As per our telephonic conversation, we can confirm that the documents have been received and submitted to the Claims Department for further review.
Kindly note that the Claims Department has turn around time of 30 days to finalize your claim.
Sincerely
FoneYam Customer Services
As per our telephonic conversation, we can confirm that the documents have been received and submitted to the Claims Department for further review.
Kindly note that the Claims Department has turn around time of 30 days to finalize your claim.
Sincerely
FoneYam Customer Services
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Tlotliso's updateReviewer Update
01 Feb 2026, 09:33So for 30 days I will be without a phone?and yet the payment is expected?what a wow..I definitely won't advise anyone from using your service..
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Tlotliso's update01 Feb 2026, 09:33
Reviewer Update
So for 30 days I will be without a phone?and yet the payment is expected?what a wow..I definitely won't advise anyone from using your service..