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Lebogang C

1 reviews | Active since Dec 2025

01 Jan 2026, 04:52

Claim delay

After sending all the documents to claim, you still want us to Wait 31 days while I also payed in advance too it’s a loss.Really wish I would have bought it cash.What a waste of time.You are not taking us seriously for we are just tools to be used that’s all

0
Replies (9)
Foneyam
Foneyam's reply01 Jan 2026, 12:52
Official
Hello Lebogang,
We have attempted to contact you with no success.
 
Please advise on a convenient time to call you. 

Sincerely                                                                                         
 FoneYam Customer Services 
LC
Lebogang C's update01 Jan 2026, 14:58
Reviewer Update
You can call now
LC
Lebogang C's update01 Jan 2026, 15:03
Reviewer Update
Also you haven’t called me for I don’t see any missed call or received call from you
Foneyam
Foneyam's reply02 Jan 2026, 11:05
Official
Hello Lebogang,
We have attempted to contact you with no success.
 
Please advise on a convenient time to call you. 

Sincerely                                                                                         
 FoneYam Customer Services 
Foneyam
Foneyam's reply02 Jan 2026, 15:43
Official
Hello Lebogang,

Thank you for reaching out to us. Please note that our operating hours are Monday to Friday, from 08:00 AM to 06:00 PM. We do not operate outside of these hours.
We appreciate you're understanding and look forward to assisting you.

Sincerely                                                                                         
 FoneYam Customer Services 
Foneyam
Foneyam's reply02 Jan 2026, 15:43
Official
Hello Lebogang,
We have attempted to contact you with no success.
 
Please advise on a convenient time to call you. 

Sincerely                                                                                         
 FoneYam Customer Services 
Foneyam
Foneyam's reply03 Jan 2026, 08:12
Official
Hello Lebogang,
We have attempted to contact you with no success.
 
Please advise on a convenient time to call you. 

Sincerely                                                                                         
 FoneYam Customer Services 
Foneyam
Foneyam's reply04 Jan 2026, 11:04
Official
Hello Lebogang,
We have attempted to contact you with no success.
 
Please advise on a convenient time to call you. 

Sincerely                                                                                         
 FoneYam Customer Services 

Foneyam
Foneyam's reply04 Jan 2026, 11:14
Official
Hi Lebogang,

We have attempted to contact you to obtain additional details regarding your complaint in order to complete our investigation. Unfortunately, we have been unable to reach you.

For now, we will mark this matter as resolved.

Should you require further assistance, please feel free to contact our call center at ***or email us at ***.

Thank you for your understanding.                                                                                                                            
Sincerely                                                                                         
FoneYam Customer Services