TK
Thuli K
1 reviews | Active since Feb 2026
27 Feb 2026, 10:47
Claim
Foneyam contract are a **** Why do claims takes so long while we have to pay for those phones We do school works with those phone and do many things with it
Helpful (0)
Replies (4)0
Replies (4)TK
Thuli K's updateReviewer Update
01 Mar 2026, 10:53I dont recomment Foneyam contracts to anyone because its a ****, you will pay your money but when you need them they are nowhere to be found, they say their phones are insured but they take their own time to reply to us, why would a claim take more than 3days because we are already paying money
Foneyam contracts is a **** and if i dont receive my phone withing a week im never paying again
Foneyam contracts is a **** and if i dont receive my phone withing a week im never paying again
TK
Thuli K's update01 Mar 2026, 10:53
Reviewer Update
I dont recomment Foneyam contracts to anyone because its a ****, you will pay your money but when you need them they are nowhere to be found, they say their phones are insured but they take their own time to reply to us, why would a claim take more than 3days because we are already paying money
Foneyam contracts is a **** and if i dont receive my phone withing a week im never paying again
Foneyam contracts is a **** and if i dont receive my phone withing a week im never paying again
Foneyam's replyOfficial
02 Mar 2026, 11:02 Hi Thuli ,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
Foneyam's reply02 Mar 2026, 11:02
Official
Hi Thuli ,
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
As per the telephonic conversation, the documents received is missing crucial information for your claim to be considered.
Please do resubmit your documents including all the correct information. to ***, based on the feedback we will be marking this matter as resolved.
Please note that claims may take up to 30 days for feedback to be received.
Regards,
Foneyam Customer Service
TK
Thuli K's updateReviewer Update
02 Mar 2026, 11:06I have resend my documents again, i cant wait for 30 days after waiting for 2 weeks
TK
Thuli K's update02 Mar 2026, 11:06
Reviewer Update
I have resend my documents again, i cant wait for 30 days after waiting for 2 weeks
Foneyam's replyOfficial
02 Mar 2026, 16:55Hi Thuli ,
We can confirm that the documents have been received and submitted to the relevant department for further review.
Please note that claims may take up to 30 days for feedback to be received, based on the information shared the matter will be marked as resolved.
Regards,
Foneyam Customer Service
We can confirm that the documents have been received and submitted to the relevant department for further review.
Please note that claims may take up to 30 days for feedback to be received, based on the information shared the matter will be marked as resolved.
Regards,
Foneyam Customer Service
Foneyam's reply02 Mar 2026, 16:55
Official
Hi Thuli ,
We can confirm that the documents have been received and submitted to the relevant department for further review.
Please note that claims may take up to 30 days for feedback to be received, based on the information shared the matter will be marked as resolved.
Regards,
Foneyam Customer Service
We can confirm that the documents have been received and submitted to the relevant department for further review.
Please note that claims may take up to 30 days for feedback to be received, based on the information shared the matter will be marked as resolved.
Regards,
Foneyam Customer Service