SS
Shallot S

1 reviews | Active since Mar 2026

11 Mar 2026, 12:42

Claim

"I've had a frustrating experience with Foneyam. I filed a claim for a lost phone, but they're saying I didn't send the required documents, despite me sending them multiple times. Every time I try to escalate the issue, I get stuck in a loop with no clear reason why my claim is invalid. The communication has been poor, and it's like talking to a wall. It's now past February 2nd, and my claim is still not approved, which is unacceptable. I'm disappointed with the lack of support and resolution."

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Replies (2)
Foneyam
Foneyam's reply12 Mar 2026, 16:49
Official
Hello  Shallot ,

As per the telephonic conversation, we can confirm that the documents have been received and submitted to the relevant department for further review.

 Please note that claims may take up to 30 days for feedback to be received. 

Regards, 
Foneyam Customer Service

Foneyam
Foneyam's reply13 Mar 2026, 12:33
Official
Hello  Shallot,

As per telephonic conversation and based on the status of your rental we can confirm that the matter is resolved.

Regards, 
Foneyam Customer Service