NM
Nthabeleng M
1 reviews | Active since Oct 2024
06 Aug 2025, 07:29
Claim
Horrible service , the agents are rude. They were not helpful at all when I lost my phone and wanted to put in a claim. Very disappointing I had high hopes with them, I should have went elsewhere.
Helpful (0)
Replies (4)0
Replies (4)
Foneyam's replyOfficial
06 Aug 2025, 10:27Hello Nthabeleng,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's reply06 Aug 2025, 10:27
Official
Hello Nthabeleng,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
06 Aug 2025, 17:15Hello Nthabeleng,
Thank you for getting in touch with us to raise your concerns.
As discussed during our phone conversation, we are currently awaiting the required documents from you in order to proceed with further assistance.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
As discussed during our phone conversation, we are currently awaiting the required documents from you in order to proceed with further assistance.
Sincerely
FoneYam Customer Service
Foneyam's reply06 Aug 2025, 17:15
Official
Hello Nthabeleng,
Thank you for getting in touch with us to raise your concerns.
As discussed during our phone conversation, we are currently awaiting the required documents from you in order to proceed with further assistance.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
As discussed during our phone conversation, we are currently awaiting the required documents from you in order to proceed with further assistance.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
07 Aug 2025, 12:01Hello Nthabeleng,
We’ve attempted to reach you but were unable to make contact
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Service
Foneyam's reply07 Aug 2025, 12:01
Official
Hello Nthabeleng,
We’ve attempted to reach you but were unable to make contact
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Service
We’ve attempted to reach you but were unable to make contact
Please advise on a convenient time to call you.
Sincerely
FoneYam Customer Service
Foneyam's replyOfficial
08 Aug 2025, 16:49Hello Nthabeleng,
Thank you for getting in touch with us to raise your concerns.
As discussed during our phone conversation, you have requested for the query to be closed.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
As discussed during our phone conversation, you have requested for the query to be closed.
Sincerely
FoneYam Customer Service
Foneyam's reply08 Aug 2025, 16:49
Official
Hello Nthabeleng,
Thank you for getting in touch with us to raise your concerns.
As discussed during our phone conversation, you have requested for the query to be closed.
Sincerely
FoneYam Customer Service
Thank you for getting in touch with us to raise your concerns.
As discussed during our phone conversation, you have requested for the query to be closed.
Sincerely
FoneYam Customer Service