bB
brad B

1 reviews | Active since Apr 2019

24 Feb 2025, 10:37

Cancellation

Hi I would like to cancel my phone from you guys .

I took it last week Saturday.

As I'm reading the comments you guys lie to much and I don't want to be involve for a year with all these problems .

0
Replies (4)
bB
brad B's update24 Feb 2025, 10:39
Reviewer Update
Also the agent by the shop said it would be cheap and I can't pay R6000 for a R3000 phone over a year .
Foneyam
Foneyam's reply24 Feb 2025, 12:48
Official
Hello Brad ,                                                                                                                                                                                      

Thank you for getting in touch with us to raise your concerns.                                                                                                                                                                                                            
     
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.                                                                                                                                  

Sincerely                                                                                         
FoneYam Customer Services 
Foneyam
Foneyam's reply25 Feb 2025, 08:33
Official
Hello Brad,                                                                                                                                                                                      
                                                                                                                                                                                                       
We have attempted to make contact with you with no success, we have sent an email as well.

Please advise on a convenient time to call you.                                                                                                                             

Sincerely                                                                                         
FoneYam Customer Services
Foneyam
Foneyam's reply26 Feb 2025, 10:39
Official
Hello  Brad,  

As per our telecoms, we can confirm that your query has been resolved.

Thank you for affording us the opportunity to assist.

Sincerely                                                                                         FoneYam Customer Service