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Thato T
1 reviews | Active since Jan 2026
25 Feb 2026, 19:49
Cancel my contract ASAP
I would like to cancel my contract i bought this phone today and I written an email to you that I want to cancel at the store they didn't explain that phone Samsung A06 it's a rental phone can you please assist me and I would like a refund
Helpful (0)
Replies (6)0
Replies (6)
Foneyam's replyOfficial
26 Feb 2026, 08:38Hello Thato ,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's reply26 Feb 2026, 08:38
Official
Hello Thato ,
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Foneyam's replyOfficial
26 Feb 2026, 08:46Hello Thato ,
As per our recent telephonic conversation we can confirm that this matter is under review.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation we can confirm that this matter is under review.
Sincerely
FoneYam Customer Services
Foneyam's reply26 Feb 2026, 08:46
Official
Hello Thato ,
As per our recent telephonic conversation we can confirm that this matter is under review.
Sincerely
FoneYam Customer Services
As per our recent telephonic conversation we can confirm that this matter is under review.
Sincerely
FoneYam Customer Services
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Thato T's updateReviewer Update
26 Feb 2026, 08:53Yes I got a call and they will call the Ackermans store manager to solve this matter am happy about the call they talked to me in a respectful manner thank you foneyam I hope today this matter will be solved as we discussed in a phone
Thank you
Thank you
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Thato T's update26 Feb 2026, 08:53
Reviewer Update
Yes I got a call and they will call the Ackermans store manager to solve this matter am happy about the call they talked to me in a respectful manner thank you foneyam I hope today this matter will be solved as we discussed in a phone
Thank you
Thank you
Foneyam's replyOfficial
27 Feb 2026, 08:15Hello Thato ,
As per our telephonic conversation and the feedback provided we can confirm that the matter is resolved.
Sincerely
FoneYam Customer Services
As per our telephonic conversation and the feedback provided we can confirm that the matter is resolved.
Sincerely
FoneYam Customer Services
Foneyam's reply27 Feb 2026, 08:15
Official
Hello Thato ,
As per our telephonic conversation and the feedback provided we can confirm that the matter is resolved.
Sincerely
FoneYam Customer Services
As per our telephonic conversation and the feedback provided we can confirm that the matter is resolved.
Sincerely
FoneYam Customer Services
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Thato T's updateReviewer Update
02 Mar 2026, 10:12The matter is resolved thank you
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Thato T's update02 Mar 2026, 10:12
Reviewer Update
The matter is resolved thank you
Foneyam's replyOfficial
02 Mar 2026, 10:24Hello Thato ,
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Services
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Services
Foneyam's reply02 Mar 2026, 10:24
Official
Hello Thato ,
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Services
Thank you for affording us the opportunity to assist.
Sincerely
FoneYam Customer Services