1 reviews | Active since Oct 2024
Call with no detailed information
I received a call from one of the consultants after the misunderstanding foneyam had with me in the contract they moved my Date of payment which was suppose to be on the month of the call I received but said I can pay this year January 2025 so I got a breather from them and I'm thankful for that also got the document change of the 2months breather today at 10h45 I received a call from a lady from Foneyam call cleopatra or something saying that I need to start making payments on the last day of each month until I finish my contract with then and I asked them for confirmation and they didn't send it so I'm writing this to make you aware that I'm not expecting my phone to be switched off now until the said date which would be the last day of each month ....
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
Thank you for getting in touch with us to raise your concerns.
We will investigate the matter and have a consultant get in touch with you to assist with your enquiry.
Sincerely
FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services
As per our telecoms, we can confirm that your query has been resolved.
Thank you for affording us the opportunity to assist.
Sincerely FoneYam Customer Services